Privacy Policy

1. Information We Collect

To provide you with a premium shopping and wholesale experience, we collect information when you place an order, inquire about our products, or subscribe to our updates. This information includes:

• Personal Details: Name, email address, and phone/WhatsApp number.
• Business Details: Shipping/billing address, company name, and GST details (specifically for B2B/wholesale accounts).
• Technical Data: IP address, browser type, and interaction metrics with our website to enhance user experience.

2. How We Use Your Information

The data we collect is utilized strictly for professional business operations, including:

• Processing your orders, generating invoices, and ensuring timely delivery.
• Communicating with you regarding order updates, dispatch details, or inquiries via WhatsApp and Email.
• Improving our website layout and customer service based on your browsing behavior and feedback.
• Sending periodic updates regarding new arrivals, catalogues, and exclusive offers (only if you have opted into our broadcast lists).

3. Data Protection & Security

We implement a variety of stringent security measures to maintain the safety of your personal information. Your data is stored on secure networks and is only accessible by a limited number of authorized personnel. We do not sell, trade, or transfer your personally identifiable information to outside parties for marketing purposes.

4. Third-Party Disclosure

We may share your necessary details exclusively with trusted third-party service providers who assist us in operating our business. This is limited to logistics and courier partners (for shipping your parcels) and secure payment gateways (for processing transactions). These parties are bound by strict confidentiality agreements.

5. Cookies & Tracking

Our website utilizes cookies to elevate your browsing experience. Cookies are small files transferred to your device that enable our site's systems to recognize your browser and capture specific preferences. You may choose to disable cookies through your browser settings, though this may affect the functionality of certain website features.

6. Your Data Rights

You reserve the right to request access to the personal data we hold about you. You may also request corrections to any inaccurate information, or request the deletion of your data from our systems (subject to legal and accounting retention requirements). To exercise these rights, please contact our support team.

7. Policy Updates

Abhinandan Textile reserves the right to update or modify this privacy policy at any time to reflect changes in legal requirements or business practices. Any revisions will be immediately posted on this page. By continuing to use our website, you consent to our updated policies.